At the risk of being called an “old designer” (which is true), I am writing this article, but I’ll do it anyway.
When I started working in UX back in 2007, the term "UX" wasn't as common as it is today. Things were very different back then. We didn't have the same tools we use now, like Figma. We relied on software like Photoshop and Illustrator to design user interfaces. There was no separate UX research discipline or dedicated team for it; instead, we relied on marketing research.
Communication was a world away from today's instant messaging platforms. Email was the primary means of communication, and while we did have some chat apps, they weren't used extensively. Synchronous video calls were virtually unheard of. In 2007, I'd use VoIP calls occasionally, but mostly for one-on-one discussions, not work-related meetings.
Emails were our go-to method for conveying information. People were exceptionally skilled at crafting emails that succinctly covered all the necessary details, alignin…
